Monday, June 29, 2015

Independence Day Holiday Hours and July 6 - August 7 Summer Hours

KLIC will be closed Friday, July 3 - Sunday, July 5 for the Independence Day holiday.

You spoke, and we listened!  Based on your feedback, the following hours will be in effect July 6 - August 7:

Monday-Thursday 8am-8pm
Friday 8am-4:30pm

Saturday closed
Sunday 12pm-6pm

Monday, June 22, 2015

How Do You Like Me Now?

You've probably noticed KLIC's webpage has undergone a lot of changes this year. We've modernized and simplified our website, making resources easier to access. These updates are the result of the hard work of our web team: Betsy Fronk, Susan Jennings, Brittany Richardson, and Elisabeth Ferguson. We recently spoke with our web team to see what goes into revamping a webpage.

When did you start working on the website re-design?

We began tweaking our old site when I [Susan] got here in 2012. I didn’t feel that the old site lent itself well to our patrons. It’s like trying to sell a beautiful house but the outside is all beat up, cluttered, and paint is peeling. A library website is the outside… it’s what people see… it’s the front door. You want to make the website user friendly, understandable and not too cluttered. Also, it needed a little updating. Times have changed for library websites. We have all these great resources but if it’s not intuitive, you are hiding these great resources.

How did you contribute? Did you have help from other campus tech experts?

I had a vision of what I wanted our website to be… our former content management system was cranky and required specialized expertise. I wanted a website that was easily maintained… one in which there could be more than one person maintaining it. I created a web team designed to look at all of these factors. This would allow divergent opinions and decisions. I have always felt that more heads are better than one. We explored using Drupal as our content management system but the learning curve is rather high. After the loss of our computer programming position, the web team decided that we would create our new website from our Libguide platform… a platform that was already paid for and use for our Assignment and Subject Guides. Using Libguides provided the flexibility we needed without having to have a degree in programming to maintain. I created a prototype of the home page that I wanted. Brittany Richardson, Elisabeth Ferguson and Betsy Fronk took those ideas and worked on them and improved upon them creating the colors, fonts, icons, and even the placement of features. Our goal was to create a welcoming site while taking advantage of the flexibility of the Libguide platform. We all knew a smattering of coding and helped one another on the style sheets. We also asked Bill Crum from IT Services on campus and technicians at Springshare (who owns Libguides) for help as well. Springshare also has an online community that is very giving and helpful as well. I think the four of us used our strengths to make a great page.


What was the biggest thing you wanted to change about the old website?

I wanted updated colors, fonts and images. An entire cosmetic make over. I also wanted it to be clearer for our users and more intuitive… less library jargon and more information provided in an easier to understand way. I wanted policies and procedures to be findable… I guess that’s the real key… I wanted things “findable.” I also wanted it to live somewhere besides on a campus server. If we have a power outage or internet outage on campus, patrons can still access our website. We also don’t have to babysit a physical server. That’s Springshare’s job!

What do you hope students/faculty will think of the new site?

Well… we hope they will like it and will use it. We hope it’s clearer and that they can get to what they need. We also hope that they will keep up with the many features, services and events that we offer.

Any features you'd like to highlight for people exploring the new site for the first time?

I would like them to take the time to explore the areas and provide us feedback. Follow us on our social media… I would also like them to notice the beautiful gallery of features that rotate that promote events, resources, and services offered. Also… try asking a question in the Ask Tigerpedia box… this is an effort we are making to put all campus information in just one place in order to give consistent and reliable information… from wherever a patron happens to be.

Thursday, June 11, 2015

Have a problem with your laptop or need help saving your mobile phone contacts? Tiger Tech Tuesdays!

Tiger Tech Tuesdays

Tiger Tech Station is a free service for current Chatt State students, faculty, and staff provided by TCAT's Computer Operations Technology students in partnership with KLIC.

Summer Hours: 12:30 p.m. – 3:00 p.m. every Tuesday in the library.
Advanced students from the Computer Operations Technology program are available on Tuesday afternoons to offer technology hardware assistance and repair for current Chattanooga State students and employees.  This includes such services as:

• helping a laptop run faster, including removing viruses
• fixing sticky keyboards
• helping download a new driver for a tablet
• assistance with upgrading to Windows 10 (release date: July 29, 2015!)
• explaining how to save cell phone contacts to an SD card
• and much more!

Before the Tiger Techs can provide service, students must present a Chattanooga State student ID and faculty or staff must show proof of employment (name badge, ID, etc.).  The customer must affirm that he or she is the owner of the device to be serviced.

For more information, go to

Saturday, June 06, 2015

What I Live For: June is National Safety Month

The National Safety Council is sponsoring national safety month. This year the council’s focus is on ergonomics, emergency preparedness, prescription pain medicine, driver’s ed, and preventing slips and tripping.

Recently, the library staff went through an emergency preparedness training with Chattanooga State’s director of environmental safety, Bob Jackson. The staff went through the library’s emergency manual, learned how to use a fire extinguisher, learned about the AED station and how to use, and learned what was in the library’s first aid kits. 

Chattanooga State has posted evacuation/shelter maps for each building on campus. These maps should be reviewed so that everyone knows where to go for a fire, or for a tornado, or if applicable, where the AED is located in the building. It is as the national safety month motto states – What I (We) Live For.

Here are some example safety checklists that can be found for free from the National Safety Council website:

Safety check:
Slips, trips and falls
Reduce workplace tripping hazards
No matter the workplace environment, tripping hazards are everywhere. Use these tips to help you maintain a clutter-free and safe workplace.
  •  Secure electrical and phone cords away from traffic areas, such as hallways
  •  Use non-skid rugs and be sure to tape them down to prevent rolling
  •  Keep drawers and cabinets closed at all times
  •  Be sure to wear the proper footwear for the job, paying special attention to outdoor conditions
  •  Clean up any spills immediately and include warning signage
  •  Refrain from walking distracted – stay focused on your surroundings
  • Ensure there is adequate lighting in work spaces
  •  Don’t carry too much – you need your arms to maintain balance and stability

Safety check:
Emergency preparedness
Don’t forget about your car
We can’t predict where we’ll be when a thunderstorm or blizzard occurs. But what we can do is plan ahead – including creating an emergency kit for your car.
Here are some basics to consider:
  • A properly inflated spare tire, wheel wrench and tripod-type jack
  •  Jumper cables
  •  Toolkit
  •  Working flashlight and extra batteries
  •  Reflective triangles and brightly-colored cloth – to place around your vehicle to make it visible
  •  First aid kit
  •  Non-perishable, high energy foods like unsalted nuts, dried fruits, and hard candy
  •  Drinking water
  •  Family/emergency number contact sheet that includes numbers for your auto insurance and a towing company
  •  Car charger for your cell phone
  •  Additional items, like a snow brush, shovel, windshield washer fluid, warm clothing, and blankets would be needed during the winter months